Direct Access User Guide


Welcome | Getting Started | Information Center | Managing your Money
Paying your Bills | Quotes & Market Information | Investing
Downloading Account Info | Privacy & Security
Frequently Asked Questions | User Agreement | Glossary | Trouble Shooting Guide



Glossary
The following glossary is for your reference. We've included terms you will encounter as you set up and use Direct Access®. A comprehensive glossary of financial planning terms is available online in the Information Center channel.

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Jump


To navigate to a new Web page on the World Wide Web by clicking on hypertext or hyperlinks that appear on Web page.

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Launch


Start a program.

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Linking


A process that enables Citibank to recognize a connection between various components held by the same owner or by members of the same household. Linked accounts may qualify for pricing, access, and statement advantages that would not be available if the connection was not established (not to be confused with links to Web pages).

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LPT


In MS-DOS, the name given to the parallel ports of the computer.

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MB


Megabyte, equal to 1024 kilobytes. Used to measure memory capacity. Megahertz (MHz) Used to measure a computer system's speed. One megahertz is one million cycles per second.

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Megahertz (MHz)


Used to measure a computer system's speed. One megahertz is one million cycles per second.

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Memory


Commonly refers to the chips in the computer where information is stored. There are two types of memory inside the computer: Read Only Memory (ROM) holds permanent information that is required to keep the computer running, and Random Access Memory (RAM) that holds the information you're currently using.

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Modem


Modulator/Demodulator. A device used by the computer to talk to another computer through the public phone lines.

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Mouse


A type of pointing device used to select input for the computer.

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MS-DOS


Microsoft Disk Operating System.

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Network


A system of autonomous computers connected to each other for data transfer and communications.

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New User


A profile in Direct Access. Choose this profile if you have not used Direct Access before, or if you are using the application from a different computer than you normally use. After you select this profile, the Direct Access User Agreement is displayed.

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Operating system


The software that manages the computer's hardware and programs. An example of an operating system is Windows 95.

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Path


The location of a file. Usually includes the drive, directory and filename.

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PC


Personal computer.

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PIN


Personal Identification Number used to gain access to online services and ATMs.

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Port


The electrical connection through which the computer sends and receives data to and from other devices or computers.

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Prompt


A request by the computer for you to provide information or perform an action.

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Protocols


A set of standards that allows communication or file transfer to occur between two computers.

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RAM


Random Access Memory (see memory).

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README


A text file that contains up-to-date information about a program, any changes or last minute additions, or explanations of errors that were not corrected prior to shipping the software.

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ROM


Read Only Memory (see memory).

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Standard
Interface


Used by modems and printers.

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Server


A computer that retrieves and sends data to another computer that requested the data. For example, when you download account information from Citibank's computer, Citibank's computer is the server because it is retrieving and sending the data.

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Session


An individual activity being performed on a computer, for example the period of time from when you start Direct Access to when you exit, is called a session.

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Spreadsheet


A computer program like Microsoft ExcelTM or Lotus 1-2-3TM that enables users to chart information in a series of boxes or cells. Spreadsheets are frequently used to track financial information over time.

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SVGA


Super Video Graphics Array. SVGA cards provide 800x600 (or higher) resolution, display more colors and perform faster than standard VGA cards.

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Uploading


Transmit a file from your computer to another computer.

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URL


Uniform Resource Locator. The location of a site on the Internet, sometimes referred to as an address.

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User
Agreement


An agreement between you and Citibank that governs the use and terms of Direct Access. Before using Direct Access, you need to read and consent to this agreement.

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VGA


Video Graphics Array. Provides a resolution of 640x480 pixels (dots) on-screen with 16 colors.

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Web Page


A single file on the Internet containing text and/or graphics that relate to one specific topic. Usually these pages contain links to pages with additional information on the same topic.

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Website


A group of linked Web Pages that contain information on the same general topic.

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World Wide
Web


A collection of linked documents that contain text, graphics, images, sound, and even video clips. It is the user-friendly, easy-to-use interface for viewing information on the Internet. The Web is made up of Web sites that represent all kinds of specific interests, subjects, and topics from around the world, such as the Citibank Web site.

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